Training Specialist will support the Learning and Development team in the planning, coordination, and delivery of training programs designed to enhance the knowledge, skills, and performance of employees. This entry-level position offers an exciting opportunity for a motivated individual to gain hands-on experience in training design, facilitation, and program evaluation. The L&D Coordinator will work closely with the team members to deliver engaging learning experiences and support organizational development goals.
Key Responsibilities:
- Training Support & Coordination
- Assist in the preparation and organization of training sessions, including logistical coordination, materials preparation, and scheduling.
- Support the facilitation of training programs, ensuring smooth operations during live sessions (in-person and virtual).
- Maintain and track attendance, feedback forms, and other training-related documents.
- Learning Materials & Content Development
- Assist in the creation of training materials, such as presentations, manuals, eLearning modules, and job aids, under the guidance of senior training specialists or instructional designers.
- Ensure that training content is clear, engaging, and aligned with company standards and learning objectives.
- Update and maintain training documentation as needed.
- Training Delivery Support
- Co-facilitate training sessions and workshops alongside senior trainers, helping with group activities, exercises, and participant engagement.
- Provide support during training by assisting with technical setup, managing participant questions, and addressing individual learning needs.
- Participate in virtual training sessions, providing support in troubleshooting issues and managing online learning platforms.
- Evaluation & Feedback Collection
- Help gather feedback from training participants through surveys, one-on-one interviews, or group discussions.
- Assist in analyzing training evaluations and compile reports on learning outcomes, identifying areas for improvement.
- Monitor post-training performance to assess the effectiveness of programs.
- Administrative Support:
- Maintain accurate records of all training activities, ensuring compliance with company documentation and reporting standards
- Assist in the maintenance of the Learning Management System (LMS), including uploading training materials and tracking employee progress.
- Help coordinate logistics for external training events, conferences, or webinars.
- Continuous Learning & Development
- Stay current on best practices in training, learning technologies, and employee development.
- Actively participate in professional development opportunities to enhance knowledge of instructional design, adult learning theories, and emerging trends in the field.
- Collaborate with the L&D team to improve the overall quality and delivery of training programs.
Skills & Competencies:
- Strong written and verbal communication skills.
- Basic understanding of instructional design principles and adult learning methodologies.
- Proficient in Ms Office Suite (Word, Excel, PowerPoint) and basic familiarity with eLearning tools and platforms.
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
- High attention to detail and ability to work effectively in a team-oriented environment.
Years of Experience: 1-3
Department: Human Resources
Employment Type: Full Time
Location: Head office