Learning & Development Coordinator

Training Specialist will support the Learning and Development team in the planning, coordination, and delivery of training programs designed to enhance the knowledge, skills, and performance of employees. This entry-level position offers an exciting opportunity for a motivated individual to gain hands-on experience in training design, facilitation, and program evaluation. The L&D Coordinator will work closely with the team members to deliver engaging learning experiences and support organizational development goals.

Key Responsibilities:

  1. Training Support & Coordination
    • Assist in the preparation and organization of training sessions, including logistical coordination, materials preparation, and scheduling.
    • Support the facilitation of training programs, ensuring smooth operations during live sessions (in-person and virtual).
    • Maintain and track attendance, feedback forms, and other training-related documents.
  2. Learning Materials & Content Development
    • Assist in the creation of training materials, such as presentations, manuals, eLearning modules, and job aids, under the guidance of senior training specialists or instructional designers.
    • Ensure that training content is clear, engaging, and aligned with company standards and learning objectives.
    • Update and maintain training documentation as needed.
  3. Training Delivery Support
    • Co-facilitate training sessions and workshops alongside senior trainers, helping with group activities, exercises, and participant engagement.
    • Provide support during training by assisting with technical setup, managing participant questions, and addressing individual learning needs.
    • Participate in virtual training sessions, providing support in troubleshooting issues and managing online learning platforms.
  4. Evaluation & Feedback Collection
    • Help gather feedback from training participants through surveys, one-on-one interviews, or group discussions.
    • Assist in analyzing training evaluations and compile reports on learning outcomes, identifying areas for improvement.
    • Monitor post-training performance to assess the effectiveness of programs.
  5. Administrative Support:
    • Maintain accurate records of all training activities, ensuring compliance with company documentation and reporting standards
    • Assist in the maintenance of the Learning Management System (LMS), including uploading training materials and tracking employee progress.
    • Help coordinate logistics for external training events, conferences, or webinars.
  6. Continuous Learning & Development
    • Stay current on best practices in training, learning technologies, and employee development.
    • Actively participate in professional development opportunities to enhance knowledge of instructional design, adult learning theories, and emerging trends in the field.
    • Collaborate with the L&D team to improve the overall quality and delivery of training programs.

Skills & Competencies:

  • Strong written and verbal communication skills.
  • Basic understanding of instructional design principles and adult learning methodologies.
  • Proficient in Ms Office Suite (Word, Excel, PowerPoint) and basic familiarity with eLearning tools and platforms.
  • Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
  • High attention to detail and ability to work effectively in a team-oriented environment.

Years of Experience: 1-3
Department: Human Resources
Employment Type: Full Time
Location: Head office

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